Topic 03 / 06 · 6 articles

Returns

Starting a return, fees, exchanges and when your refund lands.

Returns

Return & Restocking Fees

Updated 2026-10-20

Unused items returned for store credit have no restocking fee; refunds to your original payment carry a 15% fee. If your order shipped free, the original shipping cost comes off either way. Used or installed items are 15% for store credit and 25% for a refund. Special orders are not returnable.

Bykski's return fees depend on the item's condition and the refund method you choose. You see the exact amounts, in dollars, before you send anything back.

Item conditionStore creditOriginal payment
Unused and uninstalled (opened or not)No fee15%
Used or installed15%25%
Original outbound shipping, when your order shipped freeDeducted

Store credit is the better value:

  • No restocking fee on unused items
  • A bonus discount code for your next order when your store credit is $155 or more (one per order), good for 60 days on orders over $50
  • Store credit never expires and works on any part

Your fee is the one quoted when you start the return, unless the item arrives damaged or incomplete. Every return is photographed and inspected, and items that come back with any of these may carry a higher fee:

  • Damage, or parts missing from the box
  • Fluid exposure, including coolant contact
  • Acrylic or metal scratches
  • Smoke or pet hair contamination, or dirt
  • Missing original packaging or accessories

Shipping you paid for on your order is not refunded.

Special orders are sourced for you rather than stocked and cannot be returned. A special order can be cancelled before it ships, with an 80% cancellation fee.

Damaged in shipping, or need warranty help? Don't start a return: open a ticket and we will sort it out.

Still stuck? Talk to a technician in Boise.

Real people reply within 1–2 business days.